Training Courses

WBS offers training courses for all areas of your organisation, from boardroom to shop floor. Course modules include Management Excellence Series, Supply Chain Excellence SeriesShop Floor Excellence Series and Process Minimalism® Series.

Management Excellence Foundation

Management Excellence Series

Course Objective:

To introduce new managers to the basic skills necessary to perform and survive as a manager.

Course Description:

This interactive one-day course is designed to give delegates a thorough introduction to the world of management. Being promoted to manager is daunting and the course will prepare the delegates for the most common issues, pitfalls and joys of being a manager.

Course Programme:

The attendees of this course will learn the skills and techniques necessary to be a respected and successful manager. The course will cover the following:
  • What does it mean to be a manager?
  • Management styles
  • Gaining credibility
  • People management
  • Planning and organising
  • Communication
  • Achieving buy-in
  • Responsibility vs. accountability
  • Building a team
  • Maintaining success and high achievement
The course will be a mixture of theory and practical exercises. The attendees will be required to bring examples of situations in their working day, which they would like deal with in a more efficient way.

Suitable For:

New managers/team leaders with no or little previous management experience. Free telephone support is available to course attendees after the course.

Why Attend:

If you have just been appointed to a managerial or supervisory role and struggle to assert yourself as a respected manager. If your employees are always moaning and absenteeism is high or when you find that your working hours are getting longer and longer.

Contact us for more information.