Services > Training

When you make changes to processes and policies, it is essential to make sure that the people affected by the changes can work with them and benefit from them. We strongly recommend making training and/or coaching a central element of any performance improvement or relocation project. The primary purpose is to make sure your people gain the skills and competencies necessary to sustain a culture of continuous improvement once we have left.

All our training courses are tailor-made to suit the individual requirements of our clients. While the principles we apply are proven, there are no standard courses. Each one is created to address the relevant issues arising from the project, and focuses on the particular needs and expectations of the individual participants.

This approach ensures that the right people get the right training at the right level. It also allows to us to deliver just-in-time training, so that your team gets the training it needs when it needs it most. Learning acquired too early, or too late, is of little value, and can be a waste of valuable resources.

All courses involve a high degree of active participation on the part of the delegates and, because they are from WBS, draw heavily on practical, real-world examples. As far as possible, we build meaningful simulations of your real workplace into the programme, so that the ideas are presented in a relevant, valuable context.

WBS training is offered both as part of a supply chain programme, or as a learning programme in its own right. But note that where we are delivering training on its own, we will always seek to ensure that the programmes fit a specified business objective.

Course modules

WBS offers training courses for all areas of your organisation, from boardroom to shop floor. Course modules include:

Management Excellence Series

• Management Excellence
• Project Management
• Problem Solving
• Facilitation
• Empowerment & Coaching
• Teamwork – Creating and Implementing successful teams
• Change Management & Understanding Change
• Motivation Training – How to motivate yourself and others
• Adapting to Quality Management
• Value Stream Mapping for Offices
• 1-2-1 Coaching of managers
• Bespoke courses on client specific topics

Supply Chain Excellence Series

• Supply Chain Excellence
• Tools and Techniques of Inventory Management
• Measuring the Supply Chain

Shop Floor Excellence Series

• Lean Manufacturing
• 5S – Work Place Management
• Total Productive Maintenance (TPM)
• SMED (quick changeover technique)
• Cellular Manufacturing & One Piece Flow for Work-teams
• Pull Production
• Using Kanban
• Poka-Yoke - Improving Product Quality by Preventing Defects
• Standardised Work
• Value Stream Mapping and Plotting Value in the Future State
• Kaizen
• Identifying Waste
• Autonomous Maintenance
• Understanding OEE% and the Six Losses
• Performance Management – Implementing the Right Lean KPIs

Please contact us for a full breakdown of our training modules and how we can tailor them to your needs.

Coaching
Coaching is a dialogue between the WBS coach and the individual. It is usually aimed at managers and key decision-makers within the organisation. The goal is to achieve skills transfer, enriching the participant’s knowledge and experience in the context of their day-to-day work.

Planning is a critical stage of the process. Development needs and requirements are identified, and an action plan is formed to ensure rapid progress. The general coaching approach is structured to achieve meaningful, measurable results, and includes the use of psychometric testing. Please contact us for an in depth discussion of the coaching process and its potential benefits to your organisation.